Frequently Asked Questions

Decide if Rewardful is right for you.

Does Rewardful offer a free trial?

Yes, definitely. You can get started with a 14-day free trial to see if Rewardful is right for you.

It's important our partners understand that building a successful affiliate and referral marketing program is a long-term investment and isn't typically a channel that yields massive results within the first 7 or 14 days if you're getting started from scratch.

What’s the cancellation/refund policy?

If you choose a fixed price plan and decide Rewardful isn't for you, contact us within 30 days and we'll give you a refund — no questions asked.

Are there any contracts?

No, you can cancel any time if you don't love Rewardful and your account will expire on the next billing cycle. Most affiliate programs lock you in using contracts, broken re-directs or make it impossible to get your data out. If you leave, they hold you hostage by blocking your link re-directs and you lose all the hard work you and your affiliates put in.

We don't lock you in to any unnecessary contracts and make it easier than anyone to switch to another vendor if you don't love Rewardful. Plus, our links point directly to your root domain.

How does it work?

Once you complete the installation, you’ll unlock a link where your affiliates and partners can sign up to your program. Each person that signs up for your program will have a personalized dashboard where they can create and manage their affiliate links and track their success. You’ll also have a merchant dashboard where you can manage your program, track your KPIs, and view granular details of every affiliate and commission. See how it works.

I don’t use Stripe. Can I still use Rewardful?

Not at this time. We’re hyper-focused on being the best solution for Stripe rather than trying to be everything to everybody.

How do I invite affiliates/partners to my program?

Once you’ve completed the installation, you’ll receive a link you can share to invite anyone to join your program.

How long will it take to install Rewardful?

We’ve seen it take companies about 15-20 minutes, on average.

Can I schedule a demo of Rewardful?

Yes, just send us a note on chat and we can book a time.

Have a different question? Send us a message on chat.

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